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Service Manager Marc Seiler

New Service Manager at Müller AG Cleaning Solutions

Experienced field service engineer newly heads the reorganized department and takes care of optimal After Sales Support.

Marc Seiler, engineer with diploma in machine technology joined Müller AG Cleaning Solutions in 2012. Starting as a field service engineer he got a detailed insight and knowledge of the Müller washers. Today, as the newly appointed Service Manager he is first contact for customers for solving technical problems and for service requests. Additionally, he takes over responsibility for complete dispatching and training of the field service engineers who perform assembling, installation, commissioning, maintenance and repair operations. 

  • Biggest challenge is the broad area of services covered by the Müller Cleaning service team:
  • Assembling, installation and commissioning of Müller cleaning systems
  • Instruction and training of operators and maintenance staff
  • IQ / OQ
  • Contact for selection, ordering and delivery of original replacement parts
  • Maintenance and repair
  • Management and scheduling of maintenance by contracts
  • Retrofitting and upgrading of existing washers, including third party products

 „The requirement to reorganize was the direct impact of our growing installation base.“, says Dr. Christian Heuer, COO of Müller AG Cleaning Solutions. And: „Thereby we can assure that our customer services are of the same quality and reliability as of the Müller products, which they are well-known for.“

About Müller AG Cleaning Solutions

The Müller AG Cleaning Solutions forms the cleaning technology division of the Müller Group and is one of the world’s leading manufacturers of cleaning systems for the pharmaceutical industry. The Müller Group develops, produces and distributes industrial packaging and product handling systems as well as  cleaning systems for applications in the areas of pharmaceuticals, chemicals, hygiene, cosmetics, flavors and fragrances, food, mineral oil, paints and coatings, semiconductors, warehousing, and distribution. The international family-owned company has over 115 years of experience and employs nearly 400 people at five locations in Switzerland and Germany. A distribution network of 54 agencies ensures global presence. Further information on products of Müller Group you can find at

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